Just note that even if you fill out every form correctly, there is no guarantee they will help you. If you have the documentation and are ready to erase your device, you can head to their Activation Lock support page to fill out the Activation Lock support form. Proof of legal ownership will need to be provided, including the device's serial number, IMEI, or MEID. There is a possibility that Apple will help you erase and unlock your device. You do not have many options if you cannot remember the Apple ID password.
